Booking Terms apply to Cheviot Villa Guest House, officers, employees and agents (‘We’/’us”/’our”) and the person or legal entity making the booking or to whom “we” supply services in respect of the booking (‘“you”/”your”). These “Booking Terms” are governed by English Law and apply to all bookings except where “we” agree in writing other terms. By making a Booking “you” are deemed to accept these Booking Terms. Please also refer to “our” Accessibility Statement.
Children under the age of 6 cannot be accommodated.Smoking is not permitted.Pets are not allowed.
“Our” rooms are all finished to the same high standard and are designed to accommodate up to two people, we are unable to provided a third bed in any room. Other seating areas and computer facilities are for the exclusive use of “our” guests. Double Room Rates are fully inclusive and are per room per night and based on a maximum of up to two people sharing and includes cooked breakfast, a selection of cereals, teas, coffee and toast. The Twin Room Rate is based on two people sharing and includes a traditional cooked/continental breakfast a selection of cereals, teas, coffee and toast.Single Room Rates are fully inclusive and are per room per night and includes cooked breakfast, a selection of cereals, teas, coffee and toast.
Should “you” change the number of guests, dates or room nights, the rate may then be subject to change;
Arrival and Departure
Check-in is from 16:30 to 19:00 (GMT/BST). Check-out is before 10:00 (GMT/BST)
Check-in times outside of those specified should be requested and confirmed by “us” prior to arrival or departure.
Bookings & Deposits
“You” must be over 18 years and able to enter into a legally binding contract to make a reservation. A contract between “you” and “us” comes into effect when “we” accept and confirm a reservation from “you” and receive full payment of the total price. Please call or email within 24 hours to confirm reservation terms. When there are heavily subscribed events being held in the area and demand for accommodation is high, we will respectfully request a holding deposit of up to 50% of the total payable. Where “you” wish to change “your” booking, Cheviot Villa Guest House, may allow the transfer without treating it as a cancellation. Such transfers to another package will be treated as a new booking. Any discount or promotions applicable to the original booking may not apply to the new booking, in which case “you” shall be required to pay any difference in price. The criteria for allowing transfers may be changed by “us” at any time without notice.
All balances payable on arrival.
If “you” cancel “your” booking within 7 days of the scheduled check-in time on the date of arrival, a charge equivalent to the total booking price will be levied. To make a cancellation “you” must call Gavin Egdell on 01668 281448 or 07769808289 and quote “your” name and check-in date. Alternatively email email@example.com All refunds where applicable will be processed to “your” credit or debit card or by cheque within 7 working days.
In the rare case that due to unforeseen circumstances “we” cannot deliver “your” requested accommodation, “you” will be offered a full refund.
“Our” total liability to “you” is limited to the price of the Booking and to the fullest extent permitted by law all warranties are excluded and in no circumstances will “we” be responsible for any indirect or special damages. “We” will not be liable for failure to perform to the extent that the failure is caused by any factor beyond “our” reasonable control. “You” are responsible for any damage or loss caused to “us” or “our” property by “your” act, omission, default or neglect and “you” agree to indemnify “us” and to pay “us” on demand the amount reasonably required to make good or remedy any such damage or loss.
Cheviot Villa is a strictly No Smoking Establishment
For ‘your’ safety and peace of mind, Smoke Detectors are fitted in all rooms; in the event of a loss of power, emergency lighting will become effective in the areas of the hall, stairs and landing. In addition all rooms are fitted with ‘thumb turn’ lock fittings (inside room facing), for ease of exit in the case of emergency. ‘We’ ask all residents to be considerate to fellow guests and be mindful of creating any unnecessary noise or disturbance. Cheviot Villa reserves the right to cancel the remainder of ‘your’ stay in the event of any unnecessary disruption or inappropriate behaviour(s) on ‘your’ part